Share team price
Share English price per project
Startup Shared
1/st line
Monthly interactions
up to 500
Training
time
time
2 weeks
Agents’ work attitude
Strict workflow, scripts
Features:
- ALL CHANGES;
- Free training;
- Free Set Up;
- 1 free US/Canada toll-free number;
- Free monthly reporting;
- 24/7 English speaking support.
Basic Shared
1/st & 2/nd line
Monthly interactions
up to 1000
Training
time
time
2-4+ weeks
Agents’ work attitude
Proactive
Features:
- ALL CHANGES;
- Free training;
- Free Set Up;
- 1 free US/Canada toll-free number;
- Free monthly reporting;
- 24/7 English speaking support.
Semi-Dedicated
1/st & 2/nd line
Monthly interactions
up to 1600 & 400 dedicated hours
Training
time
time
2-4+ weeks
Agents’ work attitude
Proactive
Features:
- ALL CHANGES;
- Free training;
- Free Set Up;
- 1 free US/Canada toll-free number;
- Free monthly reporting;
- 24/7 English speaking support.
Dedicated
1-4 agents
Monthly interactions
from 640 up to 2560
Dedicated hours monthly
from 160 up to 640 hours
Schedule
Business hours, 24/5
Features:
- ALL CHANGES;
- Direct communication with agents;
- Free Set Up;
- 1 free US/Canada toll-free number;
- Free monthly reporting;
- Free management (for 2+ agents).
Dedicated
5-9 agents
Monthly interactions
from 640 up to 2560
Dedicated hours monthly
from 800 up to 1440 hours
Schedule
Business hours, 24/5, 24/7
Features:
- ALL CHANGES;
- Direct communication with agents;
- Free Set Up;
- 1 free US/Canada toll-free number;
- Free monthly reporting;
- Free management (for 2+ agents).
Dedicated
10+ agents
Monthly interactions
from 6400 interactions and more
Dedicated hours monthly
from 1600 dedicated hours
Schedule
Business hours, 24/5, 24/7
Features:
- ALL CHANGES;
- Direct communication with agents;
- Free Set Up;
- 1 free US/Canada toll-free number;
- Free monthly reporting;
- Free management (for 2+ agents).